Shipping Policy – Fun of Skiing

At Fun of Skiing, we understand that waiting for new ski gear can be exciting and frustrating at the same time. You want to get on the mountain. We want you to get there as soon as possible—with the right equipment. This shipping policy explains how we process, prepare, and dispatch orders for all Fun of Skiing products available through funofskiing.com.

Order Processing

Once you place an order on funofskiing.com, our team begins preparing it for shipment. We take extra care with every Fun of Skiing item because technical apparel requires proper folding, packaging, and protection during transit. All orders are processed during regular business days. Orders placed after a certain cutoff time or on weekends and holidays will begin processing on the next business day.

You will receive a confirmation email as soon as your order is successfully placed. This confirmation means we have received your request and payment. It does not mean your order has shipped yet. A second notification—your shipping confirmation—will be sent once your package leaves our facility. That second email will include tracking information so you can follow your Fun of Skiing gear from our door to yours.

Shipping Methods and Carriers

We partner with reliable carriers to deliver Fun of Skiing products across different regions. The specific carriers available to you depend on your shipping address, the size and weight of your order, and the service levels in your area. During checkout on funofskiing.com, you will see the options available for your location.

We generally offer standard and expedited service levels. Standard service is the most economical choice and works well for most skiers who plan ahead. Expedited service is available for those who need their Fun of Skiing gear sooner. Please note that expedited service refers to the transit time after the order has been processed and handed over to the carrier. Processing times still apply.

Domestic and International Shipping

Fun of Skiing is proud to serve skiers in many locations. For domestic addresses, we use established ground and air networks to deliver your order safely. For international addresses, your order may need to clear customs before final delivery. Customs policies vary widely from one country to another. You are responsible for any import duties, taxes, or customs handling fees that your local authorities may charge. These fees are not collected by us and are not included in the price you pay on funofskiing.com.

When shipping internationally, please be aware that your country’s customs office may delay delivery. We have no control over these delays and cannot predict how long customs will hold a package. We strongly recommend checking with your local customs office before ordering if you have concerns about duties or processing times.

Tracking Your Order

Every shipment for Fun of Skiing products includes a tracking number. Once your order has been picked up by the carrier, you will receive an email with that tracking number and a link to the carrier’s tracking portal. You can also log into your account on funofskiing.com to view the latest status. Tracking information may take several hours to update after you receive the email. If your tracking number does not show movement within a reasonable period, please refer to the support options on our website.

Lost, Stolen, or Damaged Packages

We want your Fun of Skiing gear to arrive in perfect condition. Before leaving our facility, every package is inspected and packed to withstand normal transit handling. However, rare issues can occur. If your package arrives visibly damaged, we recommend keeping all original packaging and contents. For lost or stolen packages after the carrier confirms delivery, we may be limited in what we can do. Please review the support resources on funofskiing.com for guidance on how to report delivery issues. We will work with you and the carrier to the best of our ability.

Incorrect Shipping Information

You are responsible for providing the correct shipping address at checkout. Once a package is in transit, we may not be able to change the delivery address. If you realize you made a mistake, please use the support options on our website as soon as possible. We will try to help, but we cannot guarantee that a change request can be honored. Any packages returned to us due to an incorrect address provided by you may be subject to additional processing.

Partial Shipments

If you order multiple Fun of Skiing items, we may split your order into multiple shipments. This usually happens when some items are ready before others or when different products ship from different fulfillment locations. You will not pay extra for partial shipments beyond what is shown at checkout. You will receive separate tracking information for each shipment.

Questions About Shipping

We have designed this shipping policy to be clear and complete. If something is still unclear, or if you have a unique shipping situation, please visit funofskiing.com and use the support options there. We cannot list specific contact methods here, but the website provides a straightforward way to reach us. Thank you for choosing Fun of Skiing. We look forward to helping you enjoy every turn.