Return Policy – Fun of Skiing

We want you to love your Fun of Skiing gear as much as we do. Every jacket, pant, and accessory available on funofskiing.com has been carefully selected for its performance on the mountain. However, we also understand that ski apparel is personal. Fit, feel, and function can be difficult to judge from a screen. That is why we offer a straightforward return policy designed to give you confidence when you shop.

Our Standard Return Window

You may return most new, unused, and unaltered Fun of Skiing products within a reasonable period from the date you receive your order. This window gives you enough time to try on your gear at home, check the fit with your usual layering pieces, and make sure the item meets your expectations for mobility, weather protection, and comfort. Returns requested after this window may not be accepted unless the item has a confirmed manufacturing defect.

Eligibility Conditions for Returns

To be eligible for a return, your Fun of Skiing item must meet all of the following conditions:

• The item is in new condition. It has not been worn outside, washed, altered, or damaged.
• All original tags, labels, and packaging are still attached and intact.
• The item is free from odors, pet hair, dirt, ski wax, or any other sign of use.
• The return is initiated within the allowed return window described above.

We cannot accept returns on items that show obvious signs of on‑snow use, such as scuff marks, dirt, stretched fabric, or missing tags. This policy protects the next customer from receiving used gear. If you are unsure whether an item qualifies, please review the product’s condition carefully before starting a return.

Non‑Returnable Items

Certain Fun of Skiing products cannot be returned for hygiene or safety reasons. These typically include base layers, undergarments, socks, and any item worn next to the skin. Once the original seal or packaging is opened for these items, we cannot accept them back. Similarly, final sale items or products explicitly marked as non‑returnable on funofskiing.com are not eligible for return. Please check the product page before placing your order.

How to Start a Return

To return a Fun of Skiing product, you must first initiate the return process through funofskiing.com. We do not accept walk‑in or unauthorized returns. On our website, you will find a dedicated returns section where you can log in to your account, select the item you wish to return, and provide a reason for the return. Once your return request is reviewed and approved, you will receive instructions on how to prepare and send back your item.

We strongly recommend keeping your proof of return, such as a tracking number from the carrier you choose. Fun of Skiing is not responsible for items that are lost or damaged during return transit unless the loss or damage is caused by our own error.

Inspection and Processing

After we receive your return package, our team will inspect the Fun of Skiing item to verify that it meets the eligibility conditions above. Please allow several business days for this inspection to be completed. If the item passes inspection, we will process the return according to your original payment method. If the item does not pass inspection—for example, if it shows signs of wear, missing tags, or other non‑eligible conditions—we may decline the return and send the item back to you. In that case, you will be notified through the contact information associated with your order.

Return of Defective or Incorrect Items

We stand behind the quality of every Fun of Skiing product sold on funofskiing.com. If you receive an item that has a manufacturing defect (such as a broken zipper, seam separation, or faulty waterproof membrane) or if you receive the wrong item entirely, please start a return request immediately. In your request, clearly explain the defect or error. We may ask for photos or a brief description to help us understand the issue. Defective or incorrect items are handled separately from standard returns, and the usual return conditions may be adjusted.

Exchanges

If you need a different size, color, or model of Fun of Skiing gear, the fastest method is to return your original item for a refund and then place a new order on funofskiing.com. We cannot guarantee that exchange inventory will be held for you. By placing a new order, you secure the item you want as quickly as possible. The refund for your returned item will be processed once inspection is complete.

Restocking and Return Fees

We want to keep our return policy simple and fair. Any fees associated with restocking or processing your return will be clearly disclosed during the return initiation process on funofskiing.com. You will not be surprised by hidden fees. Please read the information provided in your return instructions carefully.

Final Notes

This return policy applies only to purchases made directly through funofskiing.com. We reserve the right to update or modify this policy as needed. The version of the return policy in effect at the time of your purchase governs your return. If you have questions about whether a specific Fun of Skiing product is eligible for return, or if you need clarification on any part of this policy, please visit funofskiing.com and use the support options available there. We are skiers, and we want you to end up with gear that makes every day on the mountain better.